Home › Provider help
Provider help
Official outage and support links, restart steps and scam warnings. Independent and not affiliated with any provider.
Fake support numbers are common. Scam ads and look-alike sites pose as provider support, then ask for remote access to your computer or payment in gift cards. Use only the number on your bill, in the official app, or on the provider's own site.
AT&T
Fiber and DSL across most of the county, plus Internet Air 5G.
Official support · Smart Home Manager app
Outage & restart help →Spectrum
Cable across the county, including the former Cox network, plus some fiber.
Official support · My Spectrum app
Outage & restart help →Former Cox customers
Cox's San Diego network now operates as Spectrum (since September 2026).
Official support · provider app named in your latest account notice
Outage & restart help →T-Mobile Home Internet
5G home internet county-wide.
Official support · T-Life app
Outage & restart help →Verizon Home Internet
5G home internet county-wide.
Official support · My Verizon app
Outage & restart help →Starlink
Satellite internet, mostly backcountry.
Official support · Starlink app
Outage & restart help →